Evaluation of the Effectiveness of Social Services

Structure Type: Course
Code: SOSATK30
Type: Elective
Level: Bachelor
Credits: 3.0 points
Language of Instruction: Finnish

Course Implementations, Planned Year of Study and Semester

Curriculum  Semester  Credits  Start of Semester  End of Semester
SOSALA-2015   4 autumn   3.0   2018-08-01   2018-12-31  
SOSALA-2016   4 autumn   3.0   2019-08-01   2019-12-31  

Learning Outcomes

Students have adopted a reflective, research and development-minded approach to work. They have research and development competence pertaining to evaluating the effectiveness of services and processes. Students know methods of evaluating effectiveness. They are able to explain what evaluating the effectiveness of services and processes means. Students are able to plan, implement and evaluate development processes targeted at evaluating effectiveness. Based on the results of the evaluation, they are capable of developing the services and processes. Students know how to report on the results of the work. They are able to evaluate and report on development projects in the social field.

Student's Workload

80 hours

Prerequisites / Recommended Optional Courses

Introcuction to Project Work
Research Methods in Social Work

Contents

- defining the evaluation of effectiveness
- the process of evaluating effectiveness
- developing services and processes based on the results
- dissemination of the results
- evaluation of the project and report

Recommended or Required Reading

to be announced at the beginning of the course

Mode of Delivery / Planned Learning Activities and Teaching Methods

lectures, assignments, independent study

Assessment Criteria

Scale 1-5.
Grade 5:
The students
- have competences to apply reflective, research- and development-minded work orientation
- have capacities to critically compare different applications of evaluation of effectness and analyze their usefulness in service development
- have ability to report and inform about results of development to different actors
Grade 3-4:
The students
- have competences to apply reflective, research- and development-minded work orientation
- have capacities to compare different applications and uses of evaluation of effectness in service development
- have ability to make use of different reporting and informing concepts to different actors
Grade 1-2:
The students
- have ability to recognize reflective, research- and development-minded work orientation
- have capacities to describe and define the basic idea of effectiveness evaluation
- are able to recognize the ways how effectiveness evaluation can be used
- have ability to describe different reporting methods and information channels

Assessment Methods

to be announced at the beginning of the course

Work Placement

the course does not include practice

Further Information

Students choose between this and the following courses:
- Service User Involvement
- Foresight-Based Development

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