Marketing and Productization of Library Services

Structure Type: Part of Course
Code: KH18KIYH013
Type: Compulsory
Level: Bachelor
Credits: 3.0 points
Responsible Teacher: Mäkinen-Laitila, Sari
Teacher Team: Vuorela, Pirkko
Language of Instruction: Finnish

Learning Outcomes

Students will know how to form library services into products and how to market the services.

Student's Workload

Total work load of the course: 80 h.

Prerequisites / Recommended Optional Courses

- The Basics of library and information services
- Introduction to Marketing

Contents

- Making services into products
- Marketing and advertising services

Recommended or Required Reading

- Helinsky, Z. 2012. Pieni mutta tärkeä kirja kirjastojen markkinoinnista. Avain.
Availability: https://plari.amkit.fi/vwebv/holdingsInfo?sk=fi_FI&bibId=101737

Saarti, J. 2014. Ulos kirjastosta! : Kirjastojen markkinointiviestintä. Avain.
Availability: https://plari.amkit.fi/vwebv/holdingsInfo?sk=fi_FI&bibId=105218

Mode of Delivery / Planned Learning Activities and Teaching Methods

- Scheduled studies and source materials and assignments
- Exam

Assessment Criteria

1-2
- the student has carried out the assignments and participated the lectures
- the student can explain what the concept of product means in library services
- the student can make a presentation of the services of different libraries
- the student can make development suggestions how to market the library services

3-4
- the student has carried out the assignments well and participated the lectures actively
- the student can analyze different library services as products
- the student can make development suggestions how to market the library services

5
- the student has carried out the assignments very well and has been very active with the course
- the student can analyze different library services as products
- the student can analyze marketing activities and make development suggestions how to market the library services

Assessment Methods

Assessment is based on assignment and exam.

Work Placement

No work placement.

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