Communication in business

Structure Type: Course
Code: KE16A081150
Type: Compulsory
Level: Bachelor
Credits: 5.0 points
Responsible Teacher: Råtts, Saija
Teacher Team: Råtts, Saija
Language of Instruction: Finnish

Learning Outcomes

Students will be able to recognize the elements of how to plan and implement communications in SMEs and the ways in which different corporate manage internal and external communication. Students will be competent in utilising communication skills as a resource in a company. Additionally, students will be able to appropriately interact with others; they will know how to take others into consideration and accommodate the demands of the situation and the professional field in communicating coherently, convincingly and clearly. Students will be able to recognize the culture based characteristic in communication.

Student's Workload

Lectures about 45 h
Group work, independent study and exercises about 40 h
Web based learning about 25 h
Literature about 25 h

Prerequisites / Recommended Optional Courses

No previous studies are required.

Contents

Communication in groups in the working world
Procedures
Evaluation
Communicating as an expert
Communication culture
Professional writing
Personal communication competence
Techniques of presentation
Planning and implementing corporate communication
Intercultural communication in business

Recommended or Required Reading

Juholin, E. (2006 tai uudempi painos). Communicare! Viestintä strategiasta käytäntöön
Availability: http://tiny.cc/ao0xkx

Other materials provided by the lecturer

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, group work, independent study, web based learning

Assessment Criteria

Will be announced at the beginning of the course.

Assessment Methods

Oral and written individual and group assignments and active participation.

Work Placement

Work placement is not included in the course.

Further Information

The course yields 1 R&D credit

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