Organizing social services

Structure Type: Course
Code: KF08BOK0110
Level: Bachelor
Credits: 3.0 points
Teacher Team: Niinimäki, Asta ; Haapaharju, Arja ; Volanto, Sinikka
Language of Instruction: Finnish

Course Implementations, Planned Year of Study and Semester

Curriculum  Semester  Credits  Start of Semester  End of Semester
SOSALA-2013   3 spring   3.0   2016-01-01   2016-07-31  
SOSALA-2014   3 spring   3.0   2017-01-01   2017-07-31  

Learning Outcomes

Students will learn to assess clients' needs for services and to support the social participation of various groups of clients in the organization of services. They will be able to name prerequisites for service provision and production and learn to apply laws and principles of administration. Students will know how to organise services while taking into account the settings and structures of the social field. They will use and apply international, national and local strategic guidelines in the provision of services.

Student's Workload

78 h (lectures, individual and group work)

Prerequisites / Recommended Optional Courses

Major part of the first and second year study courses. The practical training periods "Social services producing social security" and "Psychosocial social work methods".

Contents

- Clientship and services
- Social service organizations
- Organisational goals, operational ideas and personnel
- Assessment of service needs, supporting social participation
- Financing services
- Recommendations, guidelines, policy programmes and legislation

Recommended or Required Reading

The lecturer will inform students of the use of literature and material at the beginning of the course. Students will select literature based on the course topic and personal objectives. Sources must include material both in Finnish and in a foreign language.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lectures, exercises, individual and group assignments, individual and group discussions, online teaching, reflection based on literature, collaborative learning, visiting lecturers. Theoretical studies alternate with practice.

Assessment Criteria

Grade 1-2:
Students are aware of basic issues in the organization of social services from the perspectives of administration, economics and needs of various clients groups.
Grade 3-4:
Students are able to explain theories, essential concepts, methods and principles pertaining to the organization of social services. Students reflect on their values and attitudes and are aware of their responsibility as providers and developers of social services.
Grade 5:
Students are able to describe and analyse their organizational skills, process management skills and multi-professional approach to work in the provision of social services. They are able to evaluate, apply and develop new practices and solutions in the provision and organization of social services.

Assessment Methods

Students present what they have learnt with respect to desired learning outcomes of the course and personal interests. Active participation in all parts of the course is required.

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