Case Management and Service Coordination
| Structure Type: | Course |
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| Code: | SOSAPJ60 |
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| Type: | Compulsory |
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| Level: | Bachelor |
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| Credits: | 5.0 points |
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| Language of Instruction: | Finnish |
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Course Implementations, Planned Year of Study and Semester
| Curriculum | Semester | Credits | Start of Semester | End of Semester |
| SOSALA-2015 |
2 autumn |
5.0 |
2016-08-01 |
2016-12-31 |
| SOSALA-2016 |
2 autumn |
5.0 |
2017-08-01 |
2017-12-31 |
Learning Outcomes
Students have command of goal-oriented long-term case management principles and practices. Using case management, students are able to focus and collect services to support clients in various life situations. Studens know how to extensively assess clients' needs for services and how to examine the features of various services from the perspective of client neeeds. Students are familiar with the operating logic of service provision systems. They encourage clients to express their needs and to act within the service provision system. Students promote the implementation of the service package by networking. They know how to coordinate services produced by the public, private and third sector. They use networks and family group conferences in the case management process. Students are especially familiar with case management practices for young people, people with mental health problems, disabled people and aged people. Students know how to demonstrate their competence in multiprofessional collaboration. They know how to seek information required in case management.
Student's Workload
133 hours
Prerequisites / Recommended Optional Courses
Social Security of Welfare Society or
Social Security from Client Perspective
Contents
- the concept and practice of case management
- assessing the client's need for services
- the case management process
- the client-centred approach as part of case management
- public, private and third sector services
- the operating principles and logic of the service provision systems
- case maangement for young people, people with mental health problems, disabled people and aged people
- multiprofessional collaboration
- networking
Recommended or Required Reading
- Suominen, S. ja Tuominen M. 2007. Palveluohjaus: portti itsenäiseen elämään. Profami.
- Pietiläinen, E. 2003. Palveluohjaus asiakastyössä ja organisaatiossa. Kehitysvammaliitto.
- teachers' material
Mode of Delivery / Planned Learning Activities and Teaching Methods
lectures, individual and group work, expert visitors, independent study, essay or exam
online study course is also available
Assessment Criteria
Scale 1-5.
Grade 5:
Studets
- have governance of principles and concepts of systematic and persevering case management
- have capacity to direct, gather and evaluate services which meet clients’ needs
- know principles of service system and they can use methods to fix public, private and voluntary sector services together by the means of case management
- have can apply networking and negotiation methods in case management process
- have knowledge of case management practices among young people, clients with mental illness and clients who are disabled or have old age
- have capacity to analyse the importance of multi-professional co-operation in case management
- have readiness to gain information required in case management
Grade 3-4:
Studets
- have competence to use principles and concepts of systematic and persevering case management
- have capacity to direct, gather and evaluate services which meet clients’ needs
- know principles of service system and they can use methods to fix public, private and voluntary sector services together by the means of case management
- have can use networking and negotiation methods in case management process
- have knowledge of case management practices among young people, clients with mental illness and clients who are disabled or have old age
- recognize the importance of multi-professional co-operation in case management
Studets
- are able to recognize principles and concepts of systematic and persevering case management
- can recognize some principles of service system and they know how public, private and voluntary sector services can be fixed together by the means of case management
- have knowledge about networking and negotiation methods in case management process
- have knowledge of case management practices among young people, clients with mental illness and clients who are disabled or have old age
- recognize the importance of multi-professional co-operation in case management
Assessment Methods
independent excercises, essay or exam
Work Placement
the study course does not include practice
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