Practical training in case management
| Structure Type: | Course |
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| Code: | KFG11CE001 |
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| Level: | Bachelor |
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| Credits: | 5.0 points |
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| Responsible Teacher: | Hietaniemi, Elina |
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| Teacher Team: | Perttula, Katariina |
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| Language of Instruction: | Finnish |
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Learning Outcomes
Students will learn what the case management approach to client work involves in practice. They will learn to plan, implement and coordinate services in practical client work, tailoring services to client resources, individual life situations and daily coping. Students will learn to coordinate services for clients, who need more intensive, multidisciplinary support. Students will know how to use various case management and networking methods in practical work with clients. They will learn to counsel and advise elderly people and families on how to meet individual needs and cope in daily living. They will also learn to support clients and families and help them solve problems pertaining to client's/family's functional capacity, daily coping, welfare or life management. Students will learn to develop elderly care that supports client welfare by means of case management. They will be able to analyse levels and intensity of case management for various types of clients. Students will learn to evaluate the suitability of staff or actors in the community for supporting their clients' functional capacity.
Student's Workload
Will be announced at the beginning of the course.
Prerequisites / Recommended Optional Courses
Theoretical studies in case management
Contents
Service counselling, case management approach, individual case management, methods in gerontological social counselling and development of the work
Recommended or Required Reading
Suomen kuntaliitto; Seppänen, Heinola & Andersson 2009. Hyvinvointia ja terveyttä edistävä toimintaa käytännössä. Ikäihmisten neuvontakeskuspalvelujen ja ehkäisevien kotikäyntien toteutuminen kunnissa. Terveyden- ja hyvinvoinnin laitos. Avauksia 6. http://www.thl.fi/thl-client/pdfs/1d4031f8-2741-4493-b50a-925ea617c352 ; Suominen & Tuominen 2007. Palveluohjaus: Portti itsenäiseen elämään. Profami; Hänninen 2007. Palveluohjaus. Asiakaslähtöistä täsmäpalvelua vauvasta vaariin. Stakes. Raportteja 20. At: http://www.stakes.fi/verkkojulkaisut/raportit/R20-2007-VERKKO.pdf ;
Other material as indicated by the lecturer.
Mode of Delivery / Planned Learning Activities and Teaching Methods
Practical training, carried out to meet the learning outcomes. Individual service plans/case management.
Participation in the seminar.
Assessment Criteria
Level 1 (grade 1-2)
Students are able to apply case management theory and to plan, implement and coordinate client-centred service processes in practical situations with clients, but their approach to work is still narrow. They do not yet demonstrate adequate self-direction but need support from the clinical supervisor and the lecturer. Students are able to justify their practical solutions on the basis of case management principles and ethical guidelines.
Level 2 (grade 3-4)
Students are able to apply case management theory and to plan, implement and coordinate client-centred service processes in practical situations with clients. They know how to compare various solutions, select appropriate services starting from their clients' needs and make amendments when necessary. Students are able to extensively justify their practical solutions on the basis of case management principles. They demonstrate a solid knowledge foundation in elderly care, service delivery systems and their legal framework. Students are capable of independent, flexible and ethically sound work with clients.
Level 3 (grade 5)
Students are able to expertly and extensively analyse case management theory and to independently and innovatively plan, implement and coordinate client-centred services in practice. Students' action reflects a client- and family-centred and empowering approach to work and they look at the clients'service needs from a wider perspective. Students are able to develop new action models and to present development ideas to be applied by a multiprofessional work community. Students demonstrate that they have an excellent command over the knowledge base pertaining to elderly care, service delivery systems and their legal framework. Students are capable of independent, flexible and ethically high standard work with clients.
Assessment Methods
Orientation lectures, case management assignments, practical training and participation in the seminar
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