Developing Library Services

Structure Type: Course
Code: KD18BPAM02
Type: Compulsory
Level: Bachelor
Credits: 4.0 points
Responsible Teacher: Leikkari, Esa
Language of Instruction: Finnish

Course Implementations, Planned Year of Study and Semester

Curriculum  Semester  Credits  Start of Semester  End of Semester
KIKO-2015   4 autumn   4.0   2018-08-01   2018-12-31  
KIKO-2016   4 autumn   4.0   2019-08-01   2019-12-31  

Learning Outcomes

The student will know how to plan, evaluate and develop library services.

Student's Workload

Total workload 106 h

Prerequisites / Recommended Optional Courses

Basics of Library and Information Services

Contents

- Introduction: Who decides on the library services and finances them?
- process of strategic planning
- evaluation of the quality of library services
- productization of library services
- design of forms of service and methods of user data acquisition and utilization
- projects as tools of development
- anticipation of the future

Recommended or Required Reading

- Tuulaniemi, J. 2011. Palvelumuotoilu. Talentum.
- Juntunen, A. & Saarti, J. 2010. Kirjaston johtaminen. Avain.
- Bryson, J. 2011. Managing information services: a sustainable approach. Part II: Strategy and planning. Ebrary-collection: http://site.ebrary.com/lib/seamkebrary/detail.action?docID=10464442&p00=bryson
- Yleisten kirjastojen laatusuositus 2010. Available: http://www.minedu.fi/export/sites/default/OPM/Julkaisut/2010/liitteet/OKM20.pdf?lang=fi

Mode of Delivery / Planned Learning Activities and Teaching Methods

- lectures and exercises, group work and written exam
- part of the course is on the Web

Assessment Criteria

5
- the student has participated actively and constructively
- the student can give a good presentation about the development and evaluation of library services
- the student can evaluate the main library services with statistics and quality guidelines and make a true development plan
3
- the student has participated actively
- the student can give a good presentation about the development and evaluation of library services
- the student can evaluate the main library services with statistics and quality guidelines and make a development plan
1
- the student has participated as instructed
- the student can give a presentation about the development and evaluation of library services
- the student can evaluate the main library services with statistics and quality guidelines

Assessment Methods

Attendance at lectures, activity on the course, group work and exam.

Work Placement

No work placement.

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