Evaluation, Development and Quality Management in Elderly Care Services
| Structure Type: | Course |
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| Code: | GERAJO200 |
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| Type: | Compulsory |
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| Level: | Bachelor |
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| Credits: | 4.0 points |
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| Responsible Teacher: | Koivula, Anna-Kaarina |
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| Language of Instruction: | Finnish |
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Course Implementations, Planned Year of Study and Semester
| Curriculum | Semester | Credits | Start of Semester | End of Semester |
| VANTYO-2015 |
3 spring |
4.0 |
2018-01-01 |
2018-07-31 |
| VANTYO-2016 |
3 spring |
4.0 |
2019-01-01 |
2019-07-31 |
Learning Outcomes
Students will learn to evaluate, plan and implement development processes in elderly care and assert themselves as experts. They will learn to interpret and evaluate development targets in elderly care and services and use quality management methods to develop and manage the work with the elderly.
Student's Workload
106 hours
- 56 hours of contact teaching and exercises
- 50 hours of independent study
Prerequisites / Recommended Optional Courses
most part of the basic and professional studies
Contents
- evaluation and development methods
- evaluation of a service process
- quality of services and quality management
- quality management systems
- collaboration in quality development
- EFQM Excellence model
- Residence Assessment Instrument RAI
Recommended or Required Reading
- Kivipelto, M., Heinonen, H., Larivaara, M., Jonsson, P., Kotiranta, T., Vierros, A., Vuorenmaa, M., Maijanen, S.&Tulonen-Tapio, J. 2010. Näkökulmia arviointiin. Kaste-ohjelman valtionavustushankkeet. Saatavana: http://www.julkari.fi/bitstream/handle/10024/90811/URN_ISBN_978-952-245-649-6.pdf?sequence=1 .
- Seppänen-Järvelä, R. & Vataja, K. (toim.) 2009. Työyhteisö uusille urille. Kehittäminen osaksi arjen työtä. Jyväskylä: PS-kustannus.
- Lecklin, O. & Laine, R. 2009. Laadunkehittäjän työkalupakki. Helsinki: Talentum.
- Niiranen, V., Lumijärvi I. & Stenval, J. 2005. Kuntapalvelujen tuloksellisuuden arviointi – tasapainotettu mittaristo kunnallisissa organisaatioissa. Jyväskylä: P-kustannus.
- Launis K., Schaupp M., Koli A. & Rauas-Huuhtanen S. 2010. Muutospajaohjaajan opas. Helsinki: Tykes, raportteja 71.
- current research and articles
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, discussions, exercises, development assignment for the practical training period. Part of the studies in the Moodle learning environment, seminar at the end of the practical training period.
Assessment Criteria
Grade 5:
Students have extensive, in-depth knowledge of the contents as defined in the learning outcomes. They know how to critically justify and evaluate the quality of elderly care and services. They are able to evaluate and use quality tools in their work. Students reflect on and critically evaluate current and future development challenges and related knowledge, applying it to their professional growth process.
Grade 3:
Students have good knowledge of the contents as defined in the learning outcomes. They know how to justify and evaluate the quality of elderly care and services. Students reflect on and evaluate current and future development challenges and related knowledge, applying it to their professional growth process.
Grade 1:
Students have basic knowledge of the contents as defined in the learning outcomes and they are able to apply the knowledge in their tasks. They adequately reflect on and evaluate theoretical and research knowledge as future elderly care professionals.
Assessment Methods
Active participation in teaching and exercises, exam 50%, assignment 50%.
Work Placement
the study course does not include practice
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