Service User Involvement
| Structure Type: | Course |
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| Code: | SOSATK20 |
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| Type: | Elective |
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| Level: | Bachelor |
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| Credits: | 3.0 points |
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| Language of Instruction: | Finnish |
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Course Implementations, Planned Year of Study and Semester
| Curriculum | Semester | Credits | Start of Semester | End of Semester |
| SOSALA-2015 |
4 autumn |
3.0 |
2018-08-01 |
2018-12-31 |
| SOSALA-2016 |
4 autumn |
3.0 |
2019-08-01 |
2019-12-31 |
Learning Outcomes
Students have adopted a reflective, research- and development-minded approach to work. They have research and development competence pertaining to user involvement in development. Students are able to define the idea and role of developing services by means of user involvement. They know methods used in user-oriented development. Students know how to organise information seeking actions in cooperation with service users, for example groups of service users, citizens' jury, research cooperation. Based on the results of the information seeking process, students are able to propose improvements and develop the services. They know how to communicate the results to decision-makers and to the public. Students are able to evaluate and report on development projects in the social field.
Student's Workload
80 hours
Prerequisites / Recommended Optional Courses
Introduction to Project Work
Research Methods in Social Work
Contents
- the idea of user involvement in development
- methods of user-oriented development
- using the results of user-oriented development
- project evaluation and report
Recommended or Required Reading
to be announced at the beginning of the course
Mode of Delivery / Planned Learning Activities and Teaching Methods
lectures, assignments, independent study
Assessment Criteria
Scale 1-5.
Grade 5:
The students
- are able to broadly apply reflective, research- and development minded work orientation
- have capacities to critically compare different applications of service user involvement and analyze their usefulness in service development
- have knowledge, how to report and inform the results of development in varied ways to different actors
Grade 3-4:
The students
- are able to apply reflective, research- and development minded work orientation
- have capacities to compare different applications and implementing methods in service development
- are able to use different ways to report and inform to different actors
Grade 1-2:
The students
- are able to recognize reflective, research- and development minded work orientation
- are able to describe the basic idea of user involvement
- are able to recognize different implementing methods of user involvement
- can describe different reporting methods and information channels
Assessment Methods
to be announced at the beginning of the course
Work Placement
the course does not include practice
Further Information
Students choose between this and the following courses:
- Evaluation of the Effectiveness of Social Services
- Foresight-Based Development
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