Upon completion of the course, students will know how to work in equal collaboration with experts by experience.
Student's Workload
130 hr (18 lectures + 112 distant learning)
Prerequisites / Recommended Optional Courses
No previous studies are required.
Contents
A client as a consumer and service user
The concept of participation and its critique
Levels and forms of participation
Service user participation
Recommended or Required Reading
Simmons, Richard (2009) Understanding the differentiated consumer in public services. In R. Simmons, M. Powell & I. Greener (eds.) The consumer in public services. Choice, values and difference. Bristol: Policy Press, 235-254.
Availability:http://tiny.cc/5yvx4w
Beresford, Peter & Salo, Markku (2008) Kokemuksen muodonmuutos - kohti käyttäjien omaa tutkimustoimintaa. Helsinki: Mielenterveyden Keskusliitto.
Availability: http://tiny.cc/7zvx4w
Laitila, Minna (2010) Asiakkaan osallisuus mielenterveys- ja päihdetyössä. Fenomenografinen lähestymistapa. Kuopio: Itä-Suomen yliopisto.
Availability:http://tiny.cc/t3vx4w
Toikko, Timo (2011) Kokemusasiantuntija palveluiden kehittäjänä. Teoksessa P. Ruuskanen, K. Savolainen & M. Suonio (toim.) Toivo sosiaalisessa. Toivoa luova toimintakulttuuri sosiaalityössä. Kuopio: UNIpress, 103-117.
Availability: http://tiny.cc/14vx4w
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures and distance learning
Assessment Criteria
Grade 1-2
Students are able to describe the various roles and positions of clients.
Grade 3-4
Students are able to compare the various roles and positions of clients.
Grade 5
Students are able to analyse critically the various roles and postions of clients.
Assessment Methods
Grading is based on a student's assignments, the scale of 1-5.