Developing and Evaluating Library Services

Structure Type: Part of Course
Code: KH18KIYH012
Type: Compulsory
Level: Bachelor
Credits: 3.0 points
Responsible Teacher: Mäkinen-Laitila, Sari
Teacher Team: Vuorela, Pirkko
Language of Instruction: Finnish

Learning Outcomes

- Students will know how to evaluate and develop library services

Student's Workload

Total work load of the course is 79 h, of which lectures and groupwork 54 h, independent study 25 h.

Prerequisites / Recommended Optional Courses

The Basics of library and information services

Contents

- library administration in Finland
- development projects and quality control systems
- planning and developing facilities and services
- evaluating the quality of services, quality control systems

Recommended or Required Reading

- Juntunen, A. & Saarti, J. 2010. Kirjaston johtaminen. Avain. S. 96 – 160.
Availability: http://plari.amkit.fi/vwebv/holdingsInfo?sk=fi_EN&bibId=100142

- Bryson, J. 2011. Managing information services: a sustainable approach. Ashgate. Part II: Strategy and planning. http://site.ebrary.com/lib/seamkebrary/docDetail.action?docID=10464442&p00=bryson

-Quality recommendation for public libraries 2012. http://www.minedu.fi/export/sites/default/OPM/Julkaisut/2010/liitteet/OKM20.pdf?lang=fi

- other material to be announced at the beginning of the course

Mode of Delivery / Planned Learning Activities and Teaching Methods

- lectures, groupworks and exam
- data acquisition about the course contents

Assessment Criteria

1-2
- the student can give a presentation about the developing and evaluating library service
- the student can evaluate the main library services

3-4
- the student can give a good presentation about the developing and evaluating library services
- the student can evaluate the library services and make a developing plan

5
- the student can give a good presentation about the developing and evaluating library services
- the student can evaluate the quality of library organization and make a developing plan

Assessment Methods

assessment methods and criteria are attendance at lectures, activity with the course, exam.

Work Placement

No work placement.

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