English Business Communication
| Structure Type: | Course |
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| Code: | KD07CYEN161 |
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| Type: | Compulsory |
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| Level: | Bachelor |
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| Credits: | 3.0 points |
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| Responsible Teacher: | Isaacs, Cory |
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| Teacher Team: | Isaacs, Cory |
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| Language of Instruction: | English |
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Learning Outcomes
Students are able to act and communicate in spoken and written business communication situations. They can distinguish the cultural differences and act accordingly in business communication situations. They are able to:
• write business letters
• participate in meetings and negotiations
• take care of travel arrangements and situations connected with business visits
• recognize and take into consideration different cultural business backgrounds
Student's Workload
Lectures 36 h
Group work, independent study and exercises 45 h
Prerequisites / Recommended Optional Courses
Business English
Contents
- business writing
- oral business communication
- reporting
- written business communication ( eg enquiries, requests for quotation, quotations, orders, order confirmations, complaints, collection letters )
- Product presentations
- Meetings, negotiations
- Intercultural communication in business
Recommended or Required Reading
Isaacs et al. 2009. Engineer Your English, Edita Publishing, Helsinki
Mode of Delivery / Planned Learning Activities and Teaching Methods
Lectures, group work, independent study, web based learning
Assessment Criteria
Excellent (5)
Written and spoken assignments, the final exam and classroom performance are at an excellent level in terms of knowledge, skills and their further application. The student is clearly capable of autonomous professional development and the application of his/her knowledge and skills in the field of study.
Good (4-3)
Written and spoken assignments, the final exam and classroom performance are at a good level in terms of knowledge, skills and their further professional application. The student demonstrates an emerging ability for autonomous professional development in the field of study.
Satisfactory (2-1)
Written and spoken assignments, the final exam and classroom performance are of a passable level in terms of knowledge, skills and their further professional application
Assessment Methods
Active participation and completion of the given course tasks within the given deadlines. -5% for every late submission or task not completed to acceptable standards.
Presentation 50%
Exam 50%
This course has the 80% attendance rule. Your grade will be lowered once you go below this limit.
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