Marketing 1: Communicating Customer Value through Sales

Structure Type: Module
Code: LTVAKMA1
Type: Elective
Level: Bachelor
Credits: 10.0 points
Responsible Teacher: Viljamaa, Anmari
Language of Instruction: Finnish

Learning Outcomes

Sales staff has a key role in communication the value of a firm's offering to its customers. The aim of the module is to enable the student to develop his/her capabilities in 1) personal selling and sales management and 2) handling negotiations. The module supports the student in developing effective communications skills.

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