Production of Social Services

Structure Type: Course
Code: KF21JOHT05
Type: Compulsory
Level: Master
Credits: 5.0 points
Responsible Teacher: Toikko, Timo
Teacher Team: Toikko, Timo ; Zechner, Minna
Language of Instruction: Finnish

Course Implementations, Planned Year of Study and Semester

Curriculum  Semester  Credits  Start of Semester  End of Semester
YSOSKO-2014   1 spring   5.0   2015-01-02   2015-07-31  

Learning Outcomes

Students will become aware of the processes and roles in servie production and learn to manage them.

Student's Workload

130 hr (lectures 18 and distant learning 112)

Prerequisites / Recommended Optional Courses

No previous studies are required.

Contents

Structures of service production
Procurement legislation

Recommended or Required Reading

Students will be informed later

Mode of Delivery / Planned Learning Activities and Teaching Methods

Lecgtures and distance learning

Assessment Criteria

Grade 1-2
Students will be able to describe the different types of service production from the perspectives of management and leadership styles

Grade 3-4
Students will be able to compare the different types of service production from the perspectives of management and leadership styles

Grade 5
Students will be able to analyse critically the different types of service production from the perspectives of management and leadership styles

Assessment Methods

Grading is based on a student's assignments, the scale of 1-5.

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